Your satisfaction is our guarantee.
Read below for some glowing reviews from customers over the years
Garry N. (2020) ★★★★★
I am very happy with the Mintz company. From the beginning when Zack came to give me an estimate through installation everything was great.I had gotten quotes from some of the bigger name companies and had to endure the ridiculous sales pitches and games to get a price. With Zack it was straight forward and honest, he showed me the products and gave me a good price so I hired them. Zack kept in touch during production and when the install date came he was there to check progress and make sure I was happy. The installation crew was fantastic and professional, they installed 7 windows and a sliding door.They look great and operate perfectly, they even repaired some damaged flashing I had on an existing door. I highly recommend this company.
Jeremy G. (2020) ★★★★★
Excellent. Courteous, effective, and prompt.
Brien F. (2019) ★★★★★
An outstanding experience is the only way I can describe the service, installation, and how happy we are with the sliding glass door that we bought through the Mintz Company.
Zack never once pushed any decision making, being only informative, helping guide us to what we think was by far the best purchase that we could have made. We have an odd opening size, and needed to custom order our door which was made promptly. Zach was over to our home several times, as I was a bit timid about the purchase after a bad experience with a big box store. Zach was always personable and patient, and really became a friend in the process. I am not always easy to please, but have no regrets at all with this purchase.
The Mintz Company installer was OUTSTANDING. Our installation was completed in less than three hours by a true gentleman, and very nice guy complete with a few life stories to share. An installer for forty years, he and his assistant took great pride in their work and actually seemed to enjoy installing the door. They were very informative. Upon being questioned, they were using high end caulking to seal the door. Who does that when you could use the cheap stuff and no-one would know? He and his assistant were a joy to have in our home. He even offered to install our new vertical blinds over the door, as long as we had them on hand the day of the new door installation.
We love our new door which was installed in our Master Bedroom, on the second floor of the home. We now enjoy breakfast on what we refer as our "Terrace". I am a gardener and get a great view of my hard work from above. It is as if we have added a new room to our house after 43 years.
Paul K. (2019) ★★★★★
Incredible company! Their professionalism and workmanship recommend themselves. The installation site was left in immaculate order. Before you commit to anyone else, investigate this company, its product offerings (kevlar reinforced stanchions), and prices.
Courtney K. (2019) ★★★★★
Excellent work and customer service! Donna and Zack have worked with us to replace multiple windows and our front door. Everyone who comes to the house is courteous and professional. They arrive on-time and when they are done, everything is clean and beautiful!
Jillana G. (2017) ★★★★★
They repaired glass in a large double-pane window and replaced a sliding screen door for us. Service was prompt, they were friendly and professional, and did quality work. Price was reasonable, too. Sometimes yellow paging a contractor can be hit or miss, but I would definitely recommend this company.
Lynn B. (2018) ★★★★★
So helpful and efficient. I would highly recommend for window replacement or repair. They saved me money and my windows look awesome! Thank you!
Paul K. (2016) ★★★★★
Awesome company. Warm, friendly, efficient, and reasonable. Their quote was way less that a national competitor. We will definitely be recommending them to everyone!!!! A no-pressure approach to selling windows.
Harriet A. (2017) ★★★★★
I have lived in my Shaker Heights home for 53 years and I always wanted a garden window. For my 80th birthday I contracted with this company to install The window above my kitchen sink. The installation was meticulous and it brought my whole kitchen to life. I would recommend this company to everyone . It was the best birthday present to myself.
James L. (2020) ★★★★★
The windows and installation turned out great! the windows couldn’t have matched better and Kenny and his crew were efficient and detail oriented, and they did a great job cleaning up!
Pattie S. (2019) ★★★★★
After shopping several replacement window suppliers, we chose The Mintz Company in downtown Chagrin Falls. Our lovely old lady (1847) has a sparkling facelift thanks to their fine window installation. The family team of Donna and son Zack is professional, personable, and, with Kenny and crew, attentive to every detail. Superior product quality and workmanship top their high standards. With great care for the work area and cleanup, their ‘no footprint’ practice is an important plus...thank you!
Evan S. (2019) ★★★★★
I had excellent service from the Mintz Window company, who replaced my old casement windows with new double-hung windows. Zack was very helpful during the planning process since I hadn’t done anything like this before. On the installation day, the crew arrived bright and early as promised and worked straight through until the job was done in the afternoon. Even though it was raining part of the time, they did the necessary outdoor work without hesitation. And they cleaned up everything nicely and hauled away the old windows. The new windows look great! I recommend Mintz highly.
Linda B. (2019) ★★★★★
It was a pleasure to work with The Mintz Company on my replacement window project. I love the new windows and doors that I now have. The windows are so easy to clean and my friends are always asking where did I get my front door.
Zack was so nice to work with: always willing to answer my questions and explain the detail. The crew are all so thoughtful and made sure to clean up after they were all finished.
Michael S. (2019) ★★★★★
The Mintz Company is locally owned and been around for years. They are a pleasure to work with. The whole process was so smooth beginning to end. No high pressure sales pitch, great prices, and the workmanship was second to none! Even after the job was complete, the service and follow up was fantastic. For example, I noticed a small hole in one of the screens a few days after install. I reached out to Zack to tell him about it. He said he noticed the hole on his final walkthrough and a new screen was already on order. Try getting that kind of service from a large window company!!! If you're in the market for windows I recommend you call The Mintz Company!
M. S. (2019) ★★★★★
Would recommend this company to absolutely anyone looking for new windows. I interviewed multiple companies trying to find a good fit to replace several windows in our home, and when I met with Zack I knew right away this was the company that was going to do this project. Not the cheapest, not the most expensive, but without a doubt the best group of people to work with. Zack was professional, polite, and available to answer any questions I had. The windows are very high quality at a very reasonable price. The office personnel were great to interact with and the installation crew was amazing. The new windows were designed within a reasonable time and installation took place shortly afterwards.
Gene P. (2018) ★★★★★
After researching the market for replacement windows, I found prices that went from within our budget to just about double, for the same window construction. I went with Softlite windows installed by the the Mintz co., considering the professional presentation of their salesman and some personal recommendations.
The installers came as scheduled, were very careful and neat using drop cloths, and were diligent to put things back precisely where they originated. They installed all 16 windows on day 1, and on day 2 did all the finish work from the outside, cleaned up and left.
On all scale of 1-5 they were a 6 and we are very satisfied and happy with our new windows and The Mintz Company and would recommend them to anyone.
Gail N. (2017) ★★★★★
When they say lifetime warranty they mean it! After 27 years of having their windows, we noticed a slight problem with moisture. Donna made sure our window was replaced. A simple measurement and 1 week later, Zack came to our home and replace the glass. I couldn't be happier with everything about these windows and this company! I highly recommend The Mintz Co. Made in America...love it!